About this project
finance-management / project-management-1
Open
DataKings is seeking a dedicated part-time Operations and Member Success Manager to join our business-education community. This is a hands-on operational role focused on ensuring smooth community functions and member satisfaction.
Key Responsibilities:
- Organize founder priorities into clear, actionable tasks with assigned owners and deadlines, ensuring timely follow-up.
- Maintain essential operational tools including dashboards, calendars, trackers, Standard Operating Procedures (SOPs), and weekly reports.
- Proactively identify and surface any delays, support or access issues, and potential blockers.
- Coordinate approved interviews, onboarding processes, contractor follow-up, and training initiatives.
- Ensure seamless member and team handoffs to prevent any loss of information or continuity.
Required Skills and Experience:
- Excellent written and spoken English communication skills.
- Strong organizational abilities, discretion, and a proven track record of follow-through.
- Relevant experience in executive assistance, operations coordination, project management, customer success, team onboarding, or agency operations.
- Proficiency with Google Workspace, spreadsheets, calendars, various task management tools, and CRM or support tracking systems.
Work Details:
This role requires approximately 20 hours per week, with necessary overlap in Americas time zones. The position involves coordinating, documenting, and escalating issues as needed. Final hiring, payment, legal, finance, and contract decisions remain with the founder. A paid two-week trial period is offered at $6.50-$7.00 USD per hour, with continued work and incentives dependent on documented results.
Category Finance & Management
Subcategory Project management
Project size Large project
Project duration Not specified
Skills needed