Inbound Appointment Setter & Crm Follow-Up Specialist for Customer Communication

We are seeking a dedicated freelance Inbound Appointment Setter and CRM Follow-Up Specialist to join our team remotely, on a part-time basis. This role is crucial for managing customer communication and nurturing leads within our online business community, focusing on the Latin American market.

The primary responsibilities include:
- Responding promptly and professionally to inbound messages received via Facebook, Instagram, and other lead generation channels.
- Engaging prospects with approved qualification questions to assess their interest and suitability.
- Consistently following up with leads to maintain engagement and move them through the sales pipeline.
- Accurately documenting all interactions and updating pipeline stages within our CRM system.
- Scheduling appointments for qualified prospects.
- Assisting interested prospects with the enrollment process for our educational online business community.

Required qualifications:
- Strong written and spoken English proficiency.
- Reliable internet connection.
- Availability to work part-time, with hours overlapping U.S. Eastern Time.
- Experience in customer service, appointment setting, lead follow-up, or CRM systems is highly preferred.

This engagement will begin with a paid two-week trial period, approximately 20 hours per week, at a rate of $4 USD per hour. Successful performance during the trial may lead to potential ongoing work. It is important to note that there are no guarantees, misleading claims, or promises about customer outcomes allowed. All project communication and payment will be conducted exclusively through the Workana platform.