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Phone Call Management and Dispatch for Plumbing Business

Published on the July 31, 2025 in Admin Support

About this project

Open

We are seeking a reliable and organized individual to manage phone calls and dispatch for our plumbing business that will work from 8 am to 4 pm mt (alberta, canada). The candidate will be responsible for taking incoming calls, handling customer inquiries, and making outbound calls to schedule additional jobs, follow up with customers, handle rescheduling, and offer promotions to book new jobs. Strong communication skills and a friendly demeanor are essential to provide excellent customer service. Previous experience in a similar role is preferred, but not required. Join our team and help us ensure our clients receive the best service possible!

Project overview

I recently bought this plumbing business about 4 months ago and I'm looking for help with taking calls, booking appointments, dispatching, and other administrative tasks to help keep the business running smoothly and our customers happy and taken care of.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Customer Service Sales Admin Assistant Customer Support

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