Pet Reservations Center is hiring a full-time, long-term remote Customer Care & Reservations Representative to serve U.S. Pet owners by phone. We welcome applicants in South America, Central America, and the Caribbean. Pay is $5-$9 USD per hour, depending on experience and fit, plus performance bonuses.
You will answer inbound questions, explain care and reservation options, complete bookings, follow up with customers, and keep accurate CRM notes. Some calls focus on service, while others need confident and helpful sales follow-through. We value a natural, friendly manner and sound judgment.
You need excellent spoken English that U.S. Customers can understand easily; phone-based customer service or sales experience serving U.S. Clients; reliable attendance; some weekend availability; and a quiet workspace with stable internet and a workable power/internet backup plan. This is a busy U.S. Phone role, so please be candid about your setup and availability.
To apply, email
[email protected] with your resume, country and time zone, relevant U.S. Phone experience, weekend availability, and a viewable link to a 60-second English introduction video. In the video, introduce yourself, briefly describe the customers you have served, and explain your work setup and backup plan. A simple phone recording is fine. Applications without a video will not move to interview. If Workana requires an on-platform application, include the same information and video link there. We are ready to move quickly for a strong fit.
Project duration Not specified