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Virtual Assistant (Bilingual English/Spanish)

Published on the September 05, 2025 in Admin Support

About this project

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About Us:
Atlanta Cleaning Geeks is a fast-growing residential cleaning company dedicated to delivering 5-star service to our clients. We are looking for a proactive and detail-oriented Virtual Assistant to join our team full-time. The ideal candidate is bilingual (English/Spanish), experienced in customer service, and ready to help us streamline operations and support our cleaners and clients.

Project overview

Position Details: Schedule: Full-Time, Monday – Friday, 8:00 am – 6:00 pm est location: remote language requirement: fluent in both english and spanish (written and spoken) key responsibilities: answer inbound calls (clients, leads, cleaners) with professionalism and excellent customer service send daily reminder texts to cleaners and confirm check-ins/clock-ins assign unassigned cleans in the system handle client communications regarding bookings, changes, or arrival details confirm online bookings with clients over the phone social media management (schedule posts via canva & meta business suite) mid-day cleaner check-ins & issue resolution following company procedures outbound lead generation (apartment complexes, old client re-engagement via gohighlevel workflows) end-of-day clean-up: confirm jobs are completed, update statuses in gohighlevel, ensure review requests are sent maintain accurate documentation of procedures, checklists, and communications preferred experience: prior work with cleaning businesses or service-based companies knowledge of bookingkoala (strongly preferred) familiarity with: gohighlevel (crm/lead management) openphone (call/text handling) notion (task & project management) google drive (document management & sops) skills & qualifications: strong customer service and communication skills highly organized and detail-oriented tech-savvy and quick to learn new systems problem solver who can follow established procedures reliable internet and quiet working environment compensation: competitive hourly rate or monthly salary (based on experience) long-term growth opportunities with a supportive team how to apply: please submit: your updated resume a short audio recording (1–2 minutes) introducing yourself in both english and spanish a brief description of your experience with cleaning businesses and/or bookingkoala ✨join atlanta cleaning geeks and be part of a team that values professionalism, growth, and top-quality service.

Category Admin Support
Subcategory Virtual Assistant
Project size Medium
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

Admin Assistant Virtual Assistant Spanish Translation English Translation

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