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Bilingual Korean English Customer Support

Published on the January 26, 2022 in Admin Support

About this project

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We're looking for a Bilingual Korean - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Korean. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

Project overview

This project requires: - Customer support experience in a fast-paced environment - Great Korean and English communication skills, both written and oral - Should love making customers happy! - Should have the ability to assess each customer’s issues - Knows how to deal with difficult customers/clients - Has good analytical and problem-solving skills - Has good accurate records keeping - Must be a good team player - Can work with minimal supervision - Ability to prioritize and multitask - Knowledge of Domains, SEO and Analytics is a plus! - Must be able to work remotely and full-time (at least 40 hours per week)

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Skype Customer Service Technical Support Email Handling Customer Support Chatbot

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