Bilingual korean english customer support

Sobre este proyecto

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We're looking for a Bilingual Korean - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Korean. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

Contexto general del proyecto

This project requires: - Customer support experience in a fast-paced environment - Great Korean and English communication skills, both written and oral - Should love making customers happy! - Should have the ability to assess each customer’s issues - Knows how to deal with difficult customers/clients - Has good analytical and problem-solving skills - Has good accurate records keeping - Must be a good team player - Can work with minimal supervision - Ability to prioritize and multitask - Knowledge of Domains, SEO and Analytics is a plus! - Must be able to work remotely and full-time (at least 40 hours per week)

Categoría Soporte Administrativo
Subcategoría Atención al cliente
Tiempo requerido Más de 20 horas
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite

Plazo de Entrega: No definido

Habilidades necesarias

CRM Skype Servicio al Cliente Technical Support E-mail Manipulación Atención al cliente Chatbot

Sobre este proyecto

admin-support / customer-support

Abierto