Development of a Comprehensive Saas Social Media Management Platform

We are looking for an experienced software developer or development agency to build a modern SaaS platform for social media management.

Our goal is not simply to create another scheduling tool, but to develop a complete social media operating system where businesses, agencies and creators can manage almost everything from one place.

The platform should be designed for scalability, performance and an outstanding user experience.

It should be available as:

* Web Application
* iPhone App
* iPad App
* Android App
* Android Tablet App
* Windows Desktop Application (optional)

All applications should share the same backend and database.

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Objective

Allow users to manage almost their entire digital marketing operation without constantly accessing Instagram, Facebook, LinkedIn or other native applications.

We want a clean, premium and extremely fast experience.

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Social Networks

Integrations (using official APIs whenever available):

* Instagram
* Facebook
* LinkedIn
* TikTok
* YouTube
* Google Business Profile
* Threads
* Pinterest
* X (Twitter)

The platform should be built to support future integrations.

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Dashboard

Users should see:

* Daily schedule
* Upcoming posts
* Published posts
* Pending posts
* Growth overview
* Engagement metrics
* Notifications
* Pending approvals
* Pending comments
* Pending messages

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Content Calendar

* Drag & Drop
* Duplicate posts
* Bulk scheduling
* Daily, Weekly and Monthly views

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Publishing

Support scheduling for:

* Images
* Videos
* Carousels
* Stories (where officially supported)
* Reels (where officially supported)
* Shorts
* LinkedIn Posts
* Google Business Posts

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Unified Inbox

A single inbox for managing communications (where supported by official APIs):

* Instagram messages
* Instagram comments
* Facebook messages
* Facebook comments
* Google Business
* LinkedIn
* Other supported platforms

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Artificial Intelligence

Integrated AI to:

* Generate captions
* Create hashtags
* Translate content
* Generate campaigns
* Suggest posting times
* Improve writing
* Generate content ideas

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Built-in Editor

* Canva integration
* Media library
* Brand kit
* Templates

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Approval Workflow

Clients should be able to:

* Approve posts
* Request revisions
* Reject content

Everything should be tracked.

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CRM

Manage:

* Clients
* Projects
* Campaigns
* Teams
* History

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Subscription & Billing

Automatic subscription management.

Features:

* Active subscriptions
* Renewals
* Automatic recurring billing
* Failed payment handling
* Automatic suspension
* Automatic reactivation

Payments should support:

* Credit Cards
* Debit Cards

(No PIX or bank slips.)

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Support Center

* Chat
* Email
* Ticket System
* Knowledge Base

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Team Management

Permission levels:

* Administrator
* Manager
* Employee
* Client

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Reports

* Reach
* Engagement
* Growth
* Best posting times
* Performance comparison
* PDF Export
* Excel Export

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Admin Dashboard

The administrator should be able to monitor:

* Total users
* Active subscriptions
* New customers
* Monthly Recurring Revenue (MRR)
* Annual Recurring Revenue (ARR)
* Churn Rate
* Failed payments
* Support tickets
* Platform usage
* Audit logs
* General platform statistics

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Scalability

The system must be cloud-ready and designed for international growth.

Future integrations and new features should be added without requiring major redevelopment.

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Deliverables

Please include in your proposal:

* Estimated project cost
* Estimated development timeline
* Recommended technology stack
* Suggested architecture
* Infrastructure recommendations
* Similar projects / portfolio
* Estimated monthly maintenance (optional)

We are looking for a long-term technology partner to build and continuously improve this SaaS platform. If you have experience developing scalable SaaS products or social media management platforms, we’d love to review your proposal.