I need a customer service agent project 8 - Se Busca Freelancer

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I need a customer service agent that must have the ability to multi-task when need be, able to answer a multi-line phone system, assist customers by phone and in emails, respond to emails fast, etc. Customer service agent brief job description includes billing, processing payments, addressing past due accounts through to a collection agency, maintaining customer files from beginning to end, verifying paperwork, filing, etc. Proven experience as a virtual assistant or relevant role is very helpful.
Customer service agent must be familiar with current technologies, like desktop sharing, cloud services. Experience with word-processing software and spreadsheets (e.g. QuickBooks.
MS Office).

Contexto general del proyecto

Proven experience as a virtual assistant or relevant role is very helpful. Customer service agent must be familiar with current technologies, like desktop sharing, cloud services. Experience with word-processing software and spreadsheets (e.g. QuickBooks. MS Office).

Categoría Soporte Administrativo
Subcategoría Atención al cliente
Tiempo requerido Hasta 10 horas
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite

Plazo de Entrega: No definido

Habilidades necesarias

CRM Servicio al Cliente Marketing Asistente de administr... Atención al cliente

Sobre este proyecto

admin-support / customer-support

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