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Inten Jobs is Hiring Customer Account Managers

Publicado em 04 de Dezembro de 2024 dias na Suporte Administrativo

Sobre este projeto

Aberto

Key Responsibilities:
- Manage a portfolio of client accounts, acting as the main point of contact for BPO Contact Centres and U.S.-Based enterprises.
- Build and nurture strong relationships with clients to ensure satisfaction and long-term collaboration.
- Collaborate with internal teams to meet and exceed client expectations.
- Monitor account performance, address concerns, and identify growth opportunities.
- Prepare and deliver regular performance reports to clients.
- Provide insights and recommendations to improve account performance and customer outcomes.
- Work proactively to resolve client issues and ensure seamless communication between stakeholders.

Contexto Geral do Projeto

Inten.Jobs, a sister company of OS Team, is a trusted leader in connecting businesses with top-tier talent in the BPO, Contact Centre, and Virtual Assistant industries. Founded in the Philippines, our platform has helped thousands of professionals find meaningful jobs and empowered businesses to build exceptional teams 112x faster. As we expand into Latin America, we’re seeking skilled individuals to join us in transforming the recruitment landscape in this vibrant region.

Categoria Suporte Administrativo
Subcategoria Atenção ao cliente
Isso é um projeto ou uma posição de trabalho? Um projeto
Disponibilidade requerida Período integral

Duração do projeto Mais do que 6 meses

Habilidades necessárias

CRM Serviço ao cliente Inglês Atenção ao cliente

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