Inten jobs is hiring team leads

Sobre este proyecto

Abierto

Position: Team Lead
Location: Costa Rica (Fully Remote)
Pay: $13 USD/hour + $750 Sign-On Bonus
Hours: Full-time, Day Shift

What You’ll Do:
- Manage and inspire a team of Customer Service Agents to meet performance targets.
- Serve as the main point of contact for local teams and U.S. Enterprise clients.
- Monitor team KPIs, provide coaching, and implement strategies for improvement.
- Resolve escalated customer issues with professionalism and efficiency.

Requirements:
- English Literacy (Any Level)
- Proven leadership experience, ideally in BPO or Contact Centre environments.
- Strong communication, problem-solving, and organizational skills.
- Results-driven with a passion for excellence.

Contexto general del proyecto

Inten.Jobs, a sister company of OS Team, is a trusted leader in connecting businesses with top-tier talent in the BPO, Contact Centre, and Virtual Assistant industries. Founded in the Philippines, our platform has helped thousands of professionals find meaningful jobs and empowered businesses to build exceptional teams 112x faster. As we expand into Latin America, we’re seeking skilled individuals to join us in transforming the recruitment landscape in this vibrant region.

Categoría Finanzas y Negocios
Subcategoría Gestionar proyectos
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Tiempo completo

Duración del proyecto Más de 6 meses

Habilidades necesarias

CRM Servicio al Cliente Administración de Proy... Inglés Atención al cliente

Sobre este proyecto

finance-management / project-management-1

Abierto

Otros proyectos publicados por D. O.