Evaluating bids

Operations person for hiring, onboarding, organizing our processes

Published on the August 02, 2023 in Finance & Management

About this project

Open

- Identify staffing needs and create job descriptions that attract qualified candidates.
- Coordinate and oversee the entire recruitment process, from posting job openings to conducting interviews and making job offers.
- Conduct background checks, reference checks, and ensure all necessary paperwork is completed for new hires.
- Develop and maintain an effective onboarding program that ensures new employees are integrated smoothly into the company culture and operations.
- Work closely with department managers to understand their process needs, identify bottlenecks, and recommend improvements.
- Document and streamline existing processes to enhance efficiency and ensure consistent workflows.
- Implement best practices for process management and standard operating procedures.
- Assist in the training of team members on new processes and systems.
- Monitor and analyze process performance, identifying areas for optimization and implementing solutions.

Project overview

Proto is the leader for inclusive chatbots and multilingual contact centre automation. Governments and businesses use Proto's AI Customer Experience (AICX) platform to ensure local language service, long-term operational efficiency, and citizen protection. All Proto deployments are powered by its HermesAIā„¢ natural language processing engine for underserved and mixed languages in Africa, Asia, and the Americas. Learn more at www.proto.cx. As a member of the Operations team you'll be working on hiring, onboarding, and with admin tasks.

Category Finance & Management
Subcategory Recruiting
What do you need? For one position
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed