Service Agent Needed for Uk and Us customers

We are a Japan-based multi-national company and our primary products are from Japan.
We are recruiting for a customer service personnel covering mainly our U.S. Time zone shift.



System Environment:
- Zendesk for email (tickets)
- Zendesk chat support (this is integrated into Zendesk for easy ticket creation)
- Magento for order processing

Requirements:
- Business level or above English language skills (Must have)
- Business level or above French language skills (Must have)
- Kind, patient, and eager-to-help attitude and personality (Must have)
- Problem-solving skills (Must have)
- Customer service experience (Good to have)
- Experience with Zendesk/Zendesk chat/Magento (Good to have)

You will be working closely with our other customer support representatives who speak English.

Looking forward to your applications!