Spanish Speaking Customer Support

About us:

We are a growing group of influencers/entrepreneurs that are looking for an outstanding customer service representative. We provide training, scripts, and all online tools.

The ideal candidate has excellent English/Spanish speaking and writing skills, provides a premium level of customer service, is self-motivated, and has amazing conversational skills.

Benefits: Competitive wages, flexible scheduling, and a bonus program for high-performing team members (additional work hours and cash bonuses).

Job Description:

The Customer Support role will consist of following up with existing customers via text/email/phone to ensure satisfaction and answer questions, managing DM’s/emails with customer issues, and also receiving inbound calls regarding customer support.

This person will also do light editing work using Canva and work on a variety of customer service-related/social media tasks.

Wage: $4.50/hr+ DOE
Guaranteed Salary Increase at 90 days and Health Insurance at 6 months
Hours: Full time
Shift (EST): Sunday - Thursday 10a-6p


Requirements:

Excellent Attendance (non-negotiable requirement)

Must speak and write Spanish

Graphic Design: Canva Experience

Customer Service experience

Social Media experience

Speaks & writes English and Spanish with proper grammar

Stable internet connection & reliable computer with a functioning headset, and multiple monitors.

Low frequency of power outages

Ability to learn & adapt quickly to company changes

High energy, a positive mindset, and a hard work ethic

To be considered for an interview, applicants must complete the following steps:

Change the subject to “Writing and speaking Spanish is my magical superpower”

At the top of your message write 2-3 sentences on why you would like this position, and why you are a good fit. Do not write more than that or else your application will be denied.

Under that put the following, and make sure it is labeled so it is easy to read:

A voice recording that is in English and Spanish
Your resume

Failure to follow the directions as outlined above will result in not being advanced to the second round of our selection process.