Bilingual Sales & Operations Coordinator for Premium Cigar Company

We are a premium cigar company based in Miami seeking a dedicated and proactive long-term, part-time Bilingual Sales & Operations Coordinator. This role is ideal for a professional located in Latin America who can work independently during part of the U.S. Eastern Time business day.

Key Responsibilities:
* Proactively contact cold and warm sales leads via phone, email, and messaging platforms.
* Conduct consistent follow-up with prospective and existing retail customers to nurture relationships and drive sales.
* Accurately document all customer interactions and sales activities.
* Efficiently receive and prepare customer orders.
* Maintain organized records for customers and sales representatives.
* Track and manage all follow-up activities to ensure timely engagement.
* Assist with essential administrative and compliance-related tasks.

Required Skills and Qualifications:
* Strong conversational English and fluent Spanish are mandatory.
* Must be comfortable and proficient in making outbound calls to businesses in the United States.
* Highly organized and detail-oriented with excellent record-keeping abilities.
* Capable of working independently and managing multiple tasks effectively.

Preferred Experience:
* Prior experience in sales, customer service, or telemarketing.
* Familiarity with order processing and CRM systems.
* Background in administrative operations.

We are committed to building a long-term relationship with the right candidate. Selected candidates will be interviewed before hiring.