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Customer Service Agent for Applicant Id Verification via Zoom

Published on the August 03, 2025 in Admin Support

About this project

Open

We are looking for a reliable and professional Customer Service Agent to assist us with verifying the identity of job applicants via Zoom before they are scheduled for interviews with our team.

Key Responsibilities:

Conduct short Zoom calls with applicants to visually verify their identity using official ID documents.

Confirm key applicant details and check for consistency with submitted documents.

Maintain accurate records of completed verifications.

Communicate with our internal team if any red flags or issues arise.

Ensure a professional, friendly, and respectful interaction with every applicant.

Requirements:

Strong English communication skills (spoken and written).

A quiet and professional remote working environment.

Reliable internet connection and access to Zoom.

Previous customer service or recruitment support experience preferred.

High attention to detail and confidentiality

Project overview

Talent Pilot is a Dutch recruitment and talent consultancy connecting organizations with high-potential professionals across Asia, Latin America, and Africa. With over 20 years of combined team experience, we offer tailored solutions in talent acquisition, employer branding, and development. For the past five years, we’ve helped businesses hire smarter, faster, and more strategically — always with a focus on people and long-term growth. KVK: 61578002 Branch: 000030668964 Location: Paulushof 18, 4731 XZ Oudenbosch, The Netherlands

Category Admin Support
Subcategory Customer Support
Time required Up to 10 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Skype Customer Service Virtual Assistant Customer Support

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