Experienced Inside Sales Associate for Kitchen Appliance Sales (Long-Term)

We are seeking a highly motivated and dedicated Inside Sales Associate for a long-term engagement focused on driving sales within the kitchen appliance sector. The ideal candidate will be responsible for proactive outreach, managing a robust sales pipeline, and providing exceptional customer service to both prospective and existing clients.

Key Responsibilities:
- Conduct outbound cold calls and emails to prospective leads to identify and generate new business opportunities.
- Respond promptly and professionally to customer inquiries received via phone, email, and live chat, providing detailed information about our products.
- Research and qualify new sales leads, ensuring an organized and up-to-date lead database.
- Deliver exceptional customer service and support to ensure a positive experience throughout the sales cycle.
- Maintain comprehensive and up-to-date knowledge of our entire product line, including features, benefits, and availability.
- Assist with general administrative duties and data entry tasks to support overall sales operations.
- Provide support to the broader sales team with various tasks as needed to achieve departmental goals.

Required Skills and Experience:
- Fluency in English, both verbal and written, is essential for effective communication.
- Fluency in Spanish is highly preferred to engage with a wider customer base.
- A minimum of 2 years of customer service experience is preferred, demonstrating a strong background in client interaction.
- A minimum of 2 years of sales or cold calling experience is preferred, showcasing a proven ability in direct sales.
- Possess strong communication and interpersonal skills to build rapport and trust with customers.
- Proficiency in using Google Workspace (e.g., Gmail, Docs, Sheets) and Microsoft Excel is a plus.
- Ability to work independently and manage time effectively to meet sales targets and deadlines.
- Required typing speed of at least 40 words per minute for efficient data handling and communication.