Experienced Virtual Assistant for Realtor Lead Management (Instagram, Tiktok, Facebook)

We are a real estate business based in Miami seeking a highly organized and proactive Virtual Assistant to manage and prequalify leads generated from various social media platforms. This role is crucial for streamlining our lead generation process and converting prospects into appointments.

Main Responsibilities:

*  **Lead Engagement:** Respond promptly and professionally to messages and comments (DMs) across Instagram, TikTok, and Facebook Marketplace.
*  **Lead Prequalification:** Systematically prequalify leads by asking essential questions to determine their needs and readiness. Key questions include:
    *  Desired move-in date
    *  Budget range
    *  Preference for renting or buying
    *  Required number of bedrooms
    *  Preferred areas or neighborhoods in Miami
    *  Pre-approval status (for potential buyers)
*  **Client Information Organization:** Maintain and organize client information efficiently to ensure easy access and follow-up.

Second Phase (Growth Role - responsibilities to be added as the role develops):

*  **Property List Curation:** Send tailored property lists to prequalified leads based on their specific criteria.
*  **Lead Follow-up:** Proactively follow up with leads to nurture relationships and move them through the sales funnel.
*  **Appointment Scheduling:** Schedule property showings or consultation calls with qualified leads and the realtor.

Requirements:

*  **Language Proficiency:** Strong written English skills are essential for clear and effective communication.
*  **Communication & Responsiveness:** Excellent communication abilities and a commitment to fast response times.
*  **Experience:** Prior experience in customer service or sales is preferred.
*  **Attributes:** We are looking for a proactive, organized, and results-oriented individual with a strong focus on generating appointments and contributing to business growth.