Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support at all times.
Ability to deal with people in an uplifting manner, ability to solve customer problems,ability to be a quick thinker, research and troubleshoot, ability to meet required goals and quotas, Basic computer skills Responding promptly to customer inquiries. Customer service representative must be able to do data entry and data analysis, virtual assistant and organizational support, working knowledge of MS Office. Communicating with customers through various channels.
Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed
Deadline: July 15, 2020