Remote Patient Monitoring & Care Coordination Specialist (Russian required)

Healthcare | RPM | Chronic Care Management | Russian-Speaking Patients

Must-have: Fluent Russian and strong English. Our patients are Russian-speaking.

We are looking for a detail-oriented healthcare professional to support Russian-speaking patients enrolled in Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. You will be the day-to-day link between patients, their monitoring data, and the licensed clinical team.

Your days will be spent reviewing biometric readings, checking in with patients, coordinating their ongoing care, and making sure every interaction is accurately documented. This role is ideal for someone who is organized, empathetic, and comfortable following clinical protocols with precision.

Core Responsibilities
- RPM Data Review: Review patients' biometric readings daily, according to established protocols and within your scope of practice.
- Patient Check-Ins: Conduct regular calls with patients to review readings, symptoms, medication adherence, and overall progress.
- Chronic Care Coordination: Support patients with chronic conditions by coordinating follow-ups, reinforcing care plans, and connecting them with the right resources.
- Clinical Alerts & Escalation: Identify out-of-range readings or concerning symptoms and escalate promptly to licensed healthcare professionals per protocol.
- Patient Onboarding & Device Setup: Enroll new patients, explain the program, and guide them through setting up and using their monitoring devices.
- Documentation & Compliance: Accurately document every interaction in the EHR and maintain monthly service time logs required for program billing.
- Care Team Collaboration: Work closely with providers, nurses, and the wider care team to keep patient care consistent and well-coordinated.

Requirements
- Experience in healthcare, patient monitoring, care coordination, telehealth, or chronic disease management.
- Experience with rpm/ccm programs, biometric devices, and ehr systems is preferred.
- Fluent Russian (required). You will communicate with Russian-speaking patients every day.
- Strong English communication skills, written and spoken.
- Ability to follow clinical protocols precisely and maintain strict patient confidentiality.
- Ability to work independently under clinical supervision.

Preferred Professional Background
Registered Nurses (RNs), Licensed Practical/Vocational Nurses (LPNs/LVNs), Medical Assistants (MAs), Certified Health Education Specialists (CHES), Community Health Workers (CHWs), or experienced Care Navigators. Clinical duties will depend on each candidate's qualifications, licensing, and level of supervision.

Ideal Candidate
A reliable, compassionate healthcare professional who is comfortable on the phone with patients, sharp at spotting a reading that needs attention, and disciplined about documentation. You know when to act, when to escalate, and how to keep patients engaged in their care month after month.

Compensation & Location
- Pay: $8–9 USD/hour, with higher pay possible depending on experience.
- Location: Remote. Open to candidates based in Latin America.

Long-term, full-time remote role. Pay: USD $8–9 per hour or more depending on experience