About this project
admin-support / customer-support
Open
Project overview
Key Responsibilities: Manage and respond to incoming clients'/affiliate's phone calls and emails professionally and promptly. Collaborate closely with the Director of Sales to develop and implement strategies to increase revenue. Handle quotes and ensure accurate and timely communication with clients and affiliates. Oversee, manage and input reservations, ensuring details are accurately recorded and communicated to the appropriate teams. Maintain and nurture relationships with affiliates, fostering trust and long-term partnerships. Support sales initiatives by identifying opportunities, preparing proposals, and following up on leads. Keep records of all interactions, bookings, and transactions in the company’s systems. Work closely with marketing team to boost sales campaigns Provide exceptional customer service to clients and affiliates, addressing inquiries and resolving issues efficiently.
Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time
Project duration More than 6 months
Skills needed