If you’re a rockstar in customer service who’s tired of dead-end gigs and ready for something real, you’re in the right place.
Who We Are:
We help U.S. Home service businesses (plumbing, HVAC, cleaning, and more) find the kind of customer service talent they can actually rely on. We need partners, not button-pushers. That’s where you come in.
We’re not a call center. We’re not about cookie-cutter roles. And we’re definitely not here to waste your time.
We take care of our people because we know when you win, we all win.
What You’ll Actually Do:
You’ll be the lifeline for a small business owner and their customers by:
Handling customer inquiries with confidence (calls, emails, messages)
Keeping things organized (data, files, emails, scheduling)
Adding value where it counts (social media support is a bonus)
Supporting your client so they can focus on growing their business
Experience with CRMs or in the home services industry is a big plus.
Who We’re Looking For:
We want hardworking, dependable pros who treat the business they support like it’s their own. Specifically, we need:
Fluency in English(Spanish is a PLUS!)
Solid customer service or virtual assistance experience with results to prove it
Strong communication and people skills (attention to detail is a bonus)
Proficiency in Microsoft Office, Google Suite, and CRMs
Availability during U.S. Business hours
Why Work With Us?
Because we actually care. No fluff, no ghosting, no endless hoops to jump through. Just a team that wants you to succeed. Here’s what we offer:
Paid AI training (tools that make your job easier, not harder)
Real support from real people (we check in, listen, and help)
A company that believes in long-term growth, not quick fixes
A Quick Test:
If you’ve read this far and want to stand out, tell us your favorite dessert when you apply. (Mine is tiramisu. What’s yours?)
How to Apply
Send your updated resume and complete profile to
apply@ninjava.com
Project duration Not specified