Administrative Help

Are you proficient in English and ready to excel in a pivotal role with a reputable roofing company in Dallas, Texas? We're seeking a dedicated individual to join our team as a Customer Support Representative. Your primary responsibilities will include answering phones, responding to emails, managing direct messages, and providing exceptional customer support to assist our clients with scheduling a free quote and guiding them through their next steps.

Position Details:
-Hours: Monday through Friday, 8 a.m. - 6 p.m. CST
- Preferred: We are looking for an individual candidate, not a firm, to foster a more personalized and lasting connection with our clients.
- Clientele: Our valued customers are predominantly homeowners in the North Texas area, specifically in the Dallas-Fort Worth region. You should be comfortable with understanding a variety of accents and possess excellent vocal clarity to ensure effective communication.

What We're Looking For:
- Fluency in English: Your proficiency in English is crucial to effectively serve our English-speaking clients.
- Empathetic Communication: The ability to empathize with our customers' needs and provide exceptional assistance is essential.
- Long-Term Commitment: We're seeking someone who's eager to become a long-term member of our team, growing with us as we continue to serve our community.

If you're a dedicated and customer-oriented individual who can thrive in this role, we encourage you to apply. Join our dynamic team, make a lasting impact, and be part of our mission to provide top-quality roofing solutions to the Dallas-Fort Worth community. Apply now and start your journey with us!