Bilingual Spanish/English Customer Service Representative for Insurance Company

We are actively seeking a highly motivated and fluent bilingual Spanish/English speaker to join our expanding insurance company team as a full-time Customer Service Representative. This role is crucial for managing customer interactions and supporting our sales efforts.

Key Responsibilities:

*  Conduct follow-ups with customers on leads generated.
*  Accurately fill out lead forms with customer information.
*  Answer incoming phone calls promptly and professionally.
*  Collect and record essential customer details.
*  Enter data into our system with precision.
*  Schedule callbacks and appointments for sales or service teams.
*  Provide exceptional customer service to all clients.

Requirements:

*  Must be fluent in both Spanish and English, with excellent spoken and written communication skills in both languages.
*  Strong communication abilities are essential for effective customer interaction.
*  Reliable computer and internet access are required.
*  Candidates must be organized and dependable.
*  Previous customer service experience is preferred.