Bilingual Virtual Office Assistant – Customer Care, Sales & Social Media

We’re seeking a detail-oriented, bilingual (Spanish & English) Virtual Office Assistant to join our growing team. The ideal candidate is highly organized, tech-savvy, and skilled at balancing customer communication, sales, and content creation. This is a full-time, remote role with Monday–Friday availability.

Key Responsibilities
    •    Customer Communication & Follow-Up
    •    Manage client communication via phone, email, and chat.
    •    Conduct follow-up calls and messages to ensure client satisfaction.
    •    Handle inquiries with professionalism and a solutions-focused approach.
    •    Sales & Lead Support
    •    Respond to new leads quickly and professionally.
    •    Provide information, book appointments, and nurture prospects into clients.
    •    Assist with phone screenings for new technician candidates.
    •    Operations & Team Support
    •    Help coordinate schedules and assist with technician communications.
    •    Support the hiring process by conducting initial phone interviews.
    •    Marketing & Content
    •    Create and schedule engaging social media content (Instagram, Facebook, LinkedIn).
    •    Monitor engagement and assist with basic content strategy tasks.

What We’re Looking For
    •    Spanish speaker with strong written and spoken English.
    •    Detail-oriented and highly organized.
    •    Comfortable with technology (CRM, scheduling tools, social media platforms).
    •    Excellent phone etiquette and customer service mindset.
    •    Experience in sales, customer service, or office administration is a plus.
    •    Reliable, proactive, and able to work independently.

Why Join Us?
    •    Be part of a mission-driven company that helps people create cleaner, healthier spaces.
    •    Work in a professional yet supportive environment where your contribution is valued.
    •    Grow your skills in customer service, sales, and digital marketing.
    •    Stable, long-term remote opportunity with consistent hours. U.S Holiday off. Paid after 1 year.