Dutch Speaking Phone Support Agent

Evaluando propuestas

Publicado: Hace 4 meses Plazo: 30 días Propuestas: 5 Freelancers interesados: 5

Abierto

Descripción:

Leading international market research agency requires a freelance Dutch speaking phone support agent to work from home, calling potential survey respondents.

Job description:
* call potential survey respondents from home to obtain their contact details or to follow up on their participation
* follow up on all initial contacts
* table entry of all obtained information and reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday in the country respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be based on hourly rate

Qualifications:
* call centre experience
* experience in market research, marketing or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home

Category: Admin Support
Subcategory: Customer Support
Time required: From 5 to 20 hours
Is this a project or a position?: Long term position
Required availability: Part time

Freelancers que ya aplicaron para este trabajo

SUJERMI J. G. A. Hola soy sujermi Jasmin García Abreu: Soy de República Dominicana nacida en la ciudad de la Vega. Actualmente vivo en Monseñor Nouel. Estudio en los colegios Juan Pablo Duarte San Antonio de Padua. Estudie en la Unive... + detalles

Carmen Y. P. M. Soy licenciada en ciencias de la comunicación, tengo experiencia en areas administrativas, cobranza, atención a clientes, manejo de efectivo, administración organizacional. Specialties: Microsoft Office, hojas de ... + detalles

Carlos F. G. Soy un hombre emprendedor, con experiencia en comunicación y mercadeo, pero sobre cualquier cosa con la plena convicción de ser un canal de ayuda para los demás. + detalles

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