Online Customer Service and Administrative Support Specialist

We are seeking a dedicated and efficient professional to provide comprehensive online customer service and administrative support. The primary responsibilities will include engaging with customers via chat and email to answer inquiries, process orders, and resolve issues promptly. Additionally, the role requires the creation of daily customer reports to track interactions and performance. The ideal candidate will have excellent communication skills, a strong customer-centric approach, and proficiency in data management and reporting tools. This is an ongoing role focused on enhancing our online customer experience and streamlining administrative tasks.