Virtual Assistant

This isn’t your average receptionist role. It’s an opportunity for a real career working with some of the UKs best businesses.

Who are we?
Mi pa is an award-winning uk-based company that provides pa and reception support to companies of all shapes and sizes. Our service is built on passion, trust and intelligence, and our world-class customer service.

We give our clients ‘choice’. By providing flexible support when they need it most, we give our clients back their time to make those crucial choices in life that benefits them most. Whether that’s giving them the time to focus on growing their business, spending more quality time with their families, or allowing them to go on that dream holiday they’ve always wished for, whatever it is, we’re here to leverage their time and make it happen!

Our mission is simple: to be the number one support company for growing businesses.

Our Values:

Unwavering reliability
Willing to try, willing to fail, willing to grow
Value creators
Proactive communicators
Radiate the energy you want to receive
Go getters
Relationship builders
Have fun and embrace the quirk
How you do anything is how you do everything

What will I be doing?
As a vital part of our ever-growing reception team, you will answer calls for various customers, so multi-tasking is a must. You will also action client requests, such as diary management and administrative tasks. As the first point of contact it is important that every call is answered in a friendly and professional manner. This role includes evening and weekend hours.

Answering calls and submitting messages through our internal software
Dealing with admin tasks and requests from our customers
Pro-actively solving customer problems

This role requires a team member who is a 'self-starter' and is happy to work on their own as much as they are a part of a team. Using a combination of phone and software to help our clients, you’ll be based supporting our UK team and our clients who operate all over the world.

We’re a dynamic, fast-paced and innovative team looking for an extraordinary person to join us. Your first chance to show us what you can do will be how you apply. We respond to every candidate, and your application is the determining factor on who we progress to the next stage. The application is your chance to shine. If you have any questions about your application, please e-mail recruitment@mi-pa.co.uk

Why work for us?

We offer real career progression with genuine goals, we look after our staff and our friendly team will always support you during your Mi PA career. We like to have fun at work, and some of the things you can expect are:

Coaching and support to make sure you’re happy and progressing.
A genuine career in a growing business.
Loyalty-based rewards. The longer you’re here, the better they get :)
Discounts for gyms, high street and cinema tickets.

Is this role for me?
We’re a dynamic, fast-paced and innovative team looking for an extraordinary person to join us. If you have an amazing team spirit and like what you’ve read so far, and some or all the below apply to you, we’d love to hear from you!

You love helping people and building relationships
You’re a can-do person who enjoys solving challenges
You like going that little bit further to really “wow!” someone
You enjoy meeting deadlines and ticking off your to-do list
You thrive off planning and prioritising
You love variety and want no two days to be the same
You like to go home feeling like you’ve accomplished something
You take ownership and love being described as reliable and dependable
You love being part of something bigger and supporting the team
You enjoy achieving your goals and setting new ones
You want to learn, improve and progress

Mi PA commits to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Job Types: Full-time, Permanent

Schedule:
8 hour shift
Job Types: Part-time, Permanent

Expected hours: 40 per week

Experience:
Virtual Receptionist or Virtual Assistant: 1 year (Required)

Language:
English (Required)