Bilingual Medical Virtual Assistant for Us Telehealth Practice

We are seeking a highly organized and proactive Medical Virtual Assistant to provide comprehensive administrative support for a US-based telehealth medical practice. The ideal candidate will be fluent in both Spanish and English, with a strong preference for candidates located in Colombia. This role is crucial for ensuring smooth daily operations and excellent patient communication.

Responsibilities will include, but are not limited to:

*  Managing patient inquiries and scheduling appointments.
*  Handling incoming and outgoing patient communications in both languages including calls, text messages, and emails.
*  Performing data entry and maintaining accurate patient records.
*  Assisting with general administrative tasks to support the medical practice.
*  Conducting research as needed for practice management.
*  Going into some patient virtual appts to translate
*  Charging patients accurately, creating invoices, completing payment, emailing receipt and administration and dosage instructions to patients.


Required Skills and Qualifications:

*  Proven experience as a Virtual Assistant, preferably in a medical or healthcare setting, ideally another telehealth practice.
*  Exceptional fluency in both spoken and written Spanish and English.
*  Strong organizational and time management skills.
*  Proficiency in common office software and virtual communication tools.
*  Ability to work independently and efficiently in a remote environment.

We are looking for a dedicated professional who can seamlessly integrate into our practice and contribute to providing high-quality patient care.