About this project
admin-support / virtual-assistant-1
Open
We are a rapidly expanding General Contracting and Construction company seeking a highly organized and proactive Bilingual Virtual Assistant to enhance our operational efficiency, improve customer engagement, and support our continued business growth. This is a long-term opportunity for a dedicated team member.
Key Responsibilities:
* Efficiently handle all incoming calls and messages, ensuring professional and timely responses.
* Manage scheduling for appointments and project estimates.
* Conduct follow-ups with potential leads and existing clients to maintain strong relationships.
* Oversee calendar management and all email communications.
* Facilitate coordination with subcontractors and suppliers to ensure smooth project execution.
* Maintain accurate and up-to-date project and customer records.
* Provide essential administrative support, including assistance with estimates, invoices, and general office tasks.
* Regularly update project statuses and schedules to keep all stakeholders informed.
Required Qualifications:
* Fluency in both Spanish and English is essential for effective communication with our diverse clientele and partners.
* Proven experience in an administrative support role, ideally within the construction, remodeling, drywall, roofing, or general contractor industry.
* Demonstrated strong communication and exceptional organizational skills.
* Proficiency in common office software such as Microsoft Excel, Outlook, and PowerPoint.
* Ability to work autonomously, prioritize tasks, and effectively solve problems.
* A reliable internet connection and a suitable computer setup are mandatory.
Preferred Experience:
* Familiarity with construction industry terminology.
* Experience in coordinating work crews and managing project timelines.
* Prior exposure to industry-specific software is a plus.
We are committed to finding a long-term partner who can contribute significantly to our company's success by streamlining processes and delivering outstanding customer service.
Category Admin Support
Subcategory Virtual Assistant
Project size Large
Delivery term: Not specified
Skills needed