Experienced Ai-Native Virtual Assistant & Operations Coordinator for Edtech Startup

We are a rapidly expanding US-based EdTech startup seeking a highly skilled and AI-native Virtual Assistant / Operations Coordinator. This individual will serve as a core operational partner to the CEO and the broader team, playing a crucial role in our daily functions.

This is a unique opportunity for someone with deep, practical experience in leveraging modern AI tools within a business environment. Proficiency with platforms such as Claude Projects, Claude Co-Work, HubSpot, and Canva is highly valued, as is a strong understanding of AI-assisted workflows.

This position is distinct from a traditional administrative assistant role. Our company is built on an AI-first philosophy, integrating artificial intelligence into all aspects of our operations, including customer success initiatives, lead generation strategies, internal and external communication, scheduling, presentation development, and comprehensive workflow management.

We are looking for a proactive, exceptionally organized, and technically savvy professional. The ideal candidate will be comfortable navigating ambiguity and demonstrating strong independent thinking capabilities to contribute significantly to our growth and efficiency.

Core Responsibilities

-AI-Driven Sales & Lead Generation
-Draft highly personalized sales emails using Claude and HubSpot-
-Manage and schedule outreach campaigns in HubSpot
- Research schools, districts, and prospects using Claude
- Support lead generation workflows,CRM organization and linkedin
-Make outbound calls to schedule appointments and demos
- Create personalized presentations and sales materials using Claude + Canva
- Assist with LinkedIn outreach and prospect follow-up

Customer Success & Customer Support
-Respond professionally to customer support requests
- Support onboarding and communication with school clients
- Track customer follow-ups and action items
- Help maintain organized customer records and workflows
- Proactively identify customer issues and suggest solutions
- AI-First Operations Support
- Work daily inside Claude Projects and Claude Co-Work
- Help manage recurring AI workflows and daily schedules
- Improve internal systems and workflows proactively
- Help document processes and create SOPs

Mandatory Requirements
REQUIRED — Please do NOT apply without these:

- Strong hands-on experience with Claude Projects and Claude Co-Work
- Strong HubSpot experience
- Customer success and/or customer support experience
- Lead generation and outreach experience
- Experience using AI tools daily in professional work
- Excellent written and spoken English
- Strong communication and organizational skills
- Experience creating presentations in Canva
- Ability to work independently with incomplete instructions
- Startup experience or strong startup mindset
-Strong internet connection and reliable work environment