Full-Time Bilingual Maintenance Coordinator (English/Spanish)

About Us
Bellarosa Home Improvement Services is a residential contracting and property maintenance company based in Richmond, Virginia. We handle property repairs, renovations, and maintenance work orders in a fast-paced environment. We are seeking a reliable, detail-oriented, and high-energy Maintenance Coordinator to join our team remotely.

Job Overview
Position: Remote Maintenance Coordinator

Schedule: Full-Time, Monday to Friday (8:00 am – 5:00 pm est) + occasional saturdays (half-day)

language requirement: 100% fluent in english and spanish (written & spoken)

work environment: dedicated, quiet home office setup free from background noise

key responsibilities
communications & email management: monitor, filter, and promptly respond to incoming emails and operational requests.

Scheduling & Coordination: Coordinate job site visits and repair schedules between tenants, property managers, and field technicians.

Property Manager Updates: Provide continuous status updates to property managers regarding active work orders.

Material Procurement: Handle phone orders/purchases for job site materials with vendors and suppliers.

CRM & System Management: Regularly update our CRM system, track task progress, and upload project photos (before/after) to the platform.

General Administrative Support: Assist with administrative follow-ups, tracking logs, and daily operational needs.

Candidate Qualifications & Requirements
Language Skills: Fully bilingual in English and Spanish with strong verbal and written communication skills.

Fast-Paced Capability: Proven ability to work under pressure, multitask, and prioritize tasks efficiently in a busy environment.

Professional Workstation: A quiet home environment suitable for making and receiving phone calls throughout the day.

Reliability: Punctual, proactive, and capable of working independently during U.S. Eastern Standard Time business hours.

Technical & System Requirements
To perform this role effectively, your computer setup must meet or exceed the following specifications:

Operating System: Windows 11 (64-bit) or macOS Sequoia

Processor (CPU): Intel Core Ultra 5 / i7 or AMD Ryzen 7

Memory (RAM): 16 GB RAM minimum

Storage: 256 GB SSD minimum

Internet Connection: Stable broadband with a minimum of 25 Mbps Download / 10 Mbps Upload (wired connection preferred)

Peripherals: Noise-canceling headset with microphone