About this project
admin-support / customer-support
Open
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional support to our clients, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks efficiently. Key responsibilities include: handling incoming calls and emails, providing information about products/services, processing orders, and maintaining accurate customer records. Experience with CRM software and Microsoft Office Suite is a plus. We are looking for someone who is dedicated to customer satisfaction and eager to contribute to our business's success on an ongoing basis.
Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Project duration Not specified
Skills needed