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Inten Jobs is Hiring Customer Account Managers

Published on the December 04, 2024 in Admin Support

About this project

Open

Key Responsibilities:
- Manage a portfolio of client accounts, acting as the main point of contact for BPO Contact Centres and U.S.-Based enterprises.
- Build and nurture strong relationships with clients to ensure satisfaction and long-term collaboration.
- Collaborate with internal teams to meet and exceed client expectations.
- Monitor account performance, address concerns, and identify growth opportunities.
- Prepare and deliver regular performance reports to clients.
- Provide insights and recommendations to improve account performance and customer outcomes.
- Work proactively to resolve client issues and ensure seamless communication between stakeholders.

Project overview

Inten.Jobs, a sister company of OS Team, is a trusted leader in connecting businesses with top-tier talent in the BPO, Contact Centre, and Virtual Assistant industries. Founded in the Philippines, our platform has helped thousands of professionals find meaningful jobs and empowered businesses to build exceptional teams 112x faster. As we expand into Latin America, we’re seeking skilled individuals to join us in transforming the recruitment landscape in this vibrant region.

Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

CRM Customer Service English Customer Support

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