Office assistant- ongoing work

This is an ongoing position at a trial based Los Angeles based personal injury law firm. A new hire working at a personal injury law firm would typically handle a variety of administrative and client-facing tasks, ensuring smooth day-to-day operations while supporting the legal team. Here’s a breakdown of their potential responsibilities (only some would be assigned):

    1.    Client Communication & Intake:
    •    Serve as the first point of contact for prospective and current clients.
    •    Handle initial client inquiries, schedule consultations, and gather preliminary information.
    •    Maintain frequent communication with clients, providing updates on case status and addressing any concerns in a timely manner.
    2.    Document Management:
    •    Assist with the preparation and filing of legal documents, such as complaints, motions, and settlement agreements.
    •    Organize, scan, and maintain accurate client records and case files.
    •    Ensure all documents are filed correctly and in compliance with court deadlines.
    3.    Case Support:
    •    Help with case investigations by collecting and organizing evidence, medical records, and witness statements.
    •    Coordinate with medical providers to obtain necessary reports and records.
    •    Track medical treatments and expenses for clients involved in accidents.
    4.    Client Relations:
    •    Provide compassionate support to personal injury clients, many of whom may be dealing with difficult circumstances due to injuries.
    •    Ensure clients feel heard and supported throughout their case, fostering trust and long-term relationships.
    5.    Scheduling & Coordination:
    •    Schedule meetings, hearings, and depositions.
    •    Coordinate with opposing counsel, medical professionals, and experts.
    •    Help organize attorney calendars to ensure efficiency.
    6.    Administrative Duties:
    •    Perform general office tasks such as answering phones, managing emails, and ordering office supplies.
    •    Ensure client data is entered and updated in case management software.
    •    Assist with billing and invoicing when necessary.

In a personal injury firm, client empathy and attention to detail are crucial for the role, as the clients are often going through challenging times. Strong communication skills and a keen sense of organization are also essential for success in this position. Spanish speaking is needed.