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Part-Time Virtual Assistant for Travel Business Operations and Customer Service

Published on the January 23, 2025 in Admin Support

About this project

Open

I’m looking for a reliable part-time virtual assistant to help with customer service and administrative tasks for my travel business. Key responsibilities include:

Responding to client inquiries via email, WhatsApp, and phone (if necessary).
Following up with clients after tours to request reviews and gather feedback.
Managing and organizing booking records, including updates for payments and schedules.
Sending daily/weekly summaries of tasks completed.
The VA will primarily work during Mexico evening hours (17:00–21:00 UTC−6) to handle client communication and post-tour follow-ups.

This is a remote role requiring 15–20 hours per week, with a monthly payment of €300–€400. A trial period of 1 month will apply.

Project overview

My company operates travel and tour services in Europe and Latin America. While I expand operations in Europe, I need a VA to handle customer service and follow-up tasks for Latin American clients, ensuring high-quality service and smooth communication. This is a great opportunity to join a growing international business and contribute to its success!

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Customer Service Sales Admin Assistant Microsoft Excel Virtual Assistant Customer Support

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