About this project
admin-support / customer-support
We are an automotive parts retailer based in the United States and most of our sales come from online and phone orders, we receive calls during the days from our customers asking for support to place an order, ask questions about a part, find the right part for their vehicle and more (Proper training will be provided and all the necessary tools)
These tasks will include but are not limited to:
- Helping customers through Phone Calls (Primary task, must be able to understand and speak English native speakers)
- Simple use of excel documents
- Data Entry
- Any other tasks that may be required during the working hours.
We work from Mondays to Fridays.- Must be willing to work 35-40 hours a week
Things to consider:
- Have a fluent english level and being able to speak to native english speakers through the phone
- You must have a computer with a reliable and strong internet connection, headset and/or microphone (Also a backup plan incase your electricity or internet fails)
- A quiet working place is also a plus, where you can work uninterrupted
- Willing to learn new things and work as a team to complete all the assigned tasks and objectives
- We will start with a trial period of 1 week which will be paid and we will decide if we want to continue working together
- Have a similar timezone to America's Eastern Time (GMT-4).
Please feel free to apply if you meet all the requirements above so we may discuss the details furthermore. Thank you!
Please write what's the capital of Germany in your proposal.
Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time
Project duration More than 6 months