Bilingual Virtual Assistant for English-Spanish Customer Support

Hello! My name is Mayra, I’m a Marketing graduate with professional experience in customer service, guest relations, and administrative support within the hospitality industry.

I have an advanced level of English and experience communicating with international guests, managing requests, resolving problems, preparing reports, and providing professional customer service.

I’m organized, proactive, detail-oriented, and committed to helping businesses operate efficiently while delivering an excellent customer experience.

My services include:

• Virtual assistance and administrative support.
• Customer service in English and Spanish.
• Email management and professional correspondence.
• Data entry and information organization.
• Microsoft Word and Excel tasks.
• Social media assistance and Canva designs.
• Document preparation and report writing.
• English-Spanish translation of general texts.

I understand the importance of professionalism, confidentiality, clear communication, and meeting deadlines. My hospitality background has taught me how to handle different situations calmly, prioritize tasks, and provide personalized assistance.

I’m eager to build long-term professional relationships and help entrepreneurs and businesses save time, stay organized, and serve their customers better.

If you’re looking for a reliable bilingual virtual assistant who is willing to learn, adapt, and deliver quality work, I’d be happy to work with you!