About this project
admin-support / customer-support
The major number of our clients are Brazilians investors in the USA. Our main services are related to incorporating business in all 50 states(primarily in Florida) along with offering several accounting products and packages to maintain the business virtually without having to meet with the client.
What will be your initial tasks:
-First learn about our main services.
-Provide support to existing clients and answer general “sales” questions to potential leads.
-Analyze current sales funnels, email templates, automated msg and make better.
-Day by day create a list of frequently asked questions to improve our customer service experience
-Once you have experience, talking on the phone with potential leads will also be required. And additional task will be assigned as you acquire more experience.
What's our perfect candidate:
-Someone with extreme attention to detail, eager to learn, innovate with ideas and willing to help with any task as needed.
-Fluent in Portuguese and English, Spanish a plus.
-Experience in customer service and with knowledge of finances and administration is required.
-Remember you will be providing support and answering sales questions to potential clients.
If you have what it takes and wants to participate in this amazing project reply to this post starting with I have what it takes. It will be a pleasure to speak with you and hopefully, we can work together. Thanks again for your time!
Quick note, here at our office everything is done virtually using our cloud CRM system. You will be amazed with our capabilities regarding features, we have all! Literally, everything in one system such as WhatsApp, telegram, telephony, email marketing, sales funnels, business processes.
Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability Full time
Project duration More than 6 months