Executive Virtual Assistant & Agent Concierge for Sales Team Support

We are seeking a highly proactive, detail-driven, and personable Executive Virtual Assistant to join our team as an Agent Concierge. This full-time, remote role is crucial for supporting our sales team and ensuring smooth operations.

Key Responsibilities:
*  Track sales performance meticulously using Excel and Google Sheets.
*  Coordinate and manage rewards and recognition programs, including gift card distribution, celebratory calls, and milestone reminders.
*  Generate weekly and monthly reports from various platforms such as GoHighLevel, carrier portals, and CRM systems.
*  Maintain and update performance dashboards to provide clear insights.
*  Offer consistent and reliable support and communication to our agents.
*  Assist with agent onboarding processes and maintain accurate record-keeping.
*  Regularly update Standard Operating Procedures (SOPs) and other internal documents.
*  (Bonus) Provide light recruiting support and collaborate with leadership to foster a positive team culture and enhance agent retention.

What We Are Looking For:
*  Exceptional organizational skills and a strong attention to detail, ensuring no task is overlooked.
*  A positive and proactive communication style, comfortable interacting via email, text, and phone calls.
*  Proficiency in Excel and Google Sheets, including the ability to create and manage formulas, filters, and dashboards.
*  Familiarity with CRM platforms such as GoHighLevel, HubSpot, Keap, or similar systems is highly valued.
*  A quiet home environment with reliable internet access is essential.
*  Prior experience in sales or as a virtual assistant is a plus.
*  Experience with tools like Zapier, Trello, Slack, and Canva is a bonus.

This role requires a professional who thrives in a structured and supportive environment, dedicated to contributing to a people-first culture focused on loyalty and warmth. Bilingual proficiency in English and Spanish is required for effective communication with our diverse team and clientele.