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Heaven Customer Support

Published on the June 14, 2023 in Admin Support

About this project

Open

We are looking for a proactive and dedicated professional to fill the position of Customer Service Representative in our company (marketing and solutions). The selected candidate will be responsible for scheduling appointments through calls or messages with the leads who contact us and providing follow-up, ensuring quality service and a positive experience for our customers.

Note: Our crm system is fully automated, including features such as email, sms, among others. We will provide a script for phone and message interactions. The role of the customer service representative is focused on establishing a personalized connection with customers.

Project overview

Heaven Marketing & Solutions

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Telephone Handling Customer Service Virtual Assistant Customer Support Customer Experience

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