Long-Term Bilingual Virtual Assistant (English/Spanish) for International Surrogacy Agency

We are seeking a highly organized and proactive Bilingual Virtual Assistant to provide comprehensive support to an international surrogacy and family-building agency. This long-term, ongoing role will primarily assist intended parents in the U.S. And surrogate mothers in the U.S. And Colombia.

Key Responsibilities:
* Attending online webinars focused on fertility, surrogacy, and family building topics. This includes taking detailed notes and summarizing key points for internal use.
* Conducting thorough research to compile contact information for fertility lawyers, consultants, and clinics in both the U.S. And Colombia.
* Drafting and sending professional outreach and follow-up emails to various contacts, utilizing provided templates.
* Responding promptly and courteously to inquiries from prospective surrogate mothers via WhatsApp and Facebook messages, adhering to established scripts and guidelines.
* Maintaining organized records and documentation in Google Drive and Google Sheets, ensuring all information is current and accessible.
* Preparing and submitting weekly updates on tasks, progress, and research findings.
* Assisting with light social media posting and content management to support the agency's online presence.

Requirements:
* Demonstrated fluency in both English and Spanish, with excellent written and spoken communication skills in both languages.
* Strong organizational abilities and meticulous attention to detail.
* Proven communication skills, capable of interacting professionally with diverse individuals.
* Proficiency and comfort with Google Workspace applications, including Google Docs, Google Sheets, and Google Drive.
* Familiarity with WhatsApp for business communication.
* Previous experience in a Virtual Assistant role, customer service, or community/social media management is highly preferred.

This is an excellent opportunity for a dedicated individual looking for a stable, long-term position with potential for growth as our agency continues to expand its operations.