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Virtual Assistant – Freight Logistics Dispatcher Support (Buenos Aires Time Zone)

Published on the August 29, 2025 in Admin Support

About this project

Open

We are looking for a Virtual Assistant based in Argentina to join our team as a Freight Logistics Dispatcher Support. You will be the first point of contact with fleet owners, booking loads, handling simple objections, and logging details into our CRM (HubSpot Free). You will also learn to support back-office paperwork (rate confirmations, BOLs, broker packets).

Responsibilities

Make outbound calls to U.S. Trucking fleets using our scripts.

Deliver a clear 20-second opener and 90-second value pitch.

Handle simple objections (e.g., “Send me an email,” “Not interested”).

Qualify carriers (fleet size, equipment, lanes, pain points).

Log all details into HubSpot Free CRM immediately after calls.

Assist with paperwork: carrier packets, BOLs, rate confirmations.

Pass off open leads and follow-ups to the next-shift VA (handoff discipline).

Follow compliance rules: never guess pricing or contracts, always escalate.

Requirements

Excellent spoken and written English.

Clear, confident phone presence (voice sample required).

Stable internet, headset, and quiet work environment.

Ability to work 9:00 am – 4:30 pm buenos aires time (8:00 am – 3:30 pm est).

Strong attention to detail and willingness to learn freight/dispatch basics (training provided).

Compensation

Competitive hourly rate: USD $5–7/hr (depending on experience).

Paid 3-day structured training & certification program.

Long-term opportunity with bonuses for performance and client conversions.

How to Apply

Record a 30-second voice sample delivering this line:
“Hi, this is [Your Name] with Shephard Freight Partners. We help small fleets earn more per mile and spend less time on paperwork.”

In writing, rephrase our value proposition in your own words (2–3 sentences).

Upload a screenshot of your internet speed test and workstation setup.

Project overview

We are Shephard Freight Partners, a U.S.-Based logistics and dispatch company. We specialize in helping small trucking fleets (1–10 trucks) earn more per mile, reduce empty miles, and simplify their paperwork.

Category Admin Support
Subcategory Virtual Assistant
Project size Large
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed