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Bilingual (Spanish/Portuguese) Operational Support Assistant for Fast-Growing Ai Edtech Startup

Published on the September 03, 2025 in Admin Support

About this project

Open

We’re Jinso, an AI-driven education technology company focused on transforming institutional English learning across Latin America and beyond. We’re growing fast and need a reliable, detail-oriented operational support assistant to help us reduce day-to-day load on our core team. This role is perfect for someone who thrives in fast-paced environments, enjoys solving problems, and speaks Spanish and/or Portuguese fluently.

Project overview

- Manage and respond to basic customer support requests (via WhatsApp, email, or CRM) - Track feature requests and operational issues in Notion or a similar system - Assist with onboarding new schools and educators (e.g., Setting up accounts, providing templated guides) - Maintain organized records of institutional partners and sales pipeline updates - Support QA testing by reviewing lesson flows or checking for language issues - Handle repetitive or structured admin tasks delegated by the founder or sales team

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: July 04, 2025

Skills needed

CRM Skype Customer Service Admin Assistant Data Entry Microsoft Excel Customer Support

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