About this project
admin-support / virtual-assistant-1
Open
We are seeking a highly organized and proactive Bilingual Assistant Property Manager to support our remote self-storage operations. This role involves managing a wide range of administrative and operational tasks across multiple properties, requiring professional fluency in both English and Spanish.
Responsibilities include:
Manage tenant and prospect communications via phone, email, and text.
Handle leasing, move-ins/move-outs, inquiries, and lease administration.
Coordinate vendors for maintenance, landscaping, and property services.
Support property inspections, walk reports, photos, and follow-up tasks.
Manage rent collections, delinquency follow-ups, lien processes, and storage auctions.
Assist with invoicing, audits, rate increases, and operational reporting.
Conduct pricing reviews and support revenue optimization initiatives.
Create and update marketing materials and property listings.
Support Google Business, Facebook, and promotional activities.
Assist with facility stabilization and process improvements.
Qualifications:
1-3 years of property management experience; self-storage experience preferred.
Professional fluency in English and Spanish is essential.
Strong customer service and communication skills.
Experience with property management software (e.g., Buildium, Cubby), Google Workspace, Asana, or similar tools.
Ability to manage high volumes of tasks across multiple properties.
Detail-oriented, organized, proactive, and dependable.
Reliable high-speed internet and a professional remote workspace are required.
Schedule:
Availability aligned with Central Time, including daytime, evening, weekend, and rotating after-hours coverage as needed.
Category Admin Support
Subcategory Virtual Assistant
Project size Large
Project duration Not specified
Skills needed