Sobre este proyecto
admin-support / virtual-assistant-1
Abierto
We’re on the lookout for a Virtual Office Assistant to help us manage remotely our daily operations.
Open Positions:
-1 Weekdays VA on Mon-Fri 8am-4pm EST (possibly extended to 5 or 6pm in the following months)
-1 Weekend VA on Sat-Sun 8am-4pm EST
Skills
* English: Advance speaking, reading, and writing
* Spanish: Advance or native
* Great customer service
* Quick learner
* Tech lover
* Team player
* Leader
* Problem solver
* Organization
* Time management
* Efficient
Sample of daily tasks
* Sales: Answer phones, give quotes and log in all details in CRM
*Customer Support: create support tickets and solve issues
* Schedule appointments
* Assign jobs to teams
* Follow up with teams to verify that they’re arriving on time
* Help teams with directions using Google Maps
* Call laundry partners to coordinate pick-ups/ drop off and arrange payments
* Update team’s hours
* Approve additional services
* Communicate with Partners via Slack & Email to coordinate services
* Follow up with Customers after each service
* Get Payroll ready
* Quarterly Insurance Payments
* Weekly and monthly invoicing
* Add custom quotes to crm and tag coo
* publish jobs posts, interview, and onboard new team members
*help with seo tasks
bonus if you have knowledge in
* pipedrive (crm)
* slack
* google drive
* zapier
* gmail
* excel/ google sheets
* payroll
you’ll learn
* sales
* professional cleaning
* systems and automation
* how to manage a dream team
* copywriting
* seo
* us taxes and payroll
* us insurances for the service industry
include on your bid:
1. Video Application in English (2-3 min video)- include a link to your video (you can use Loom to record it)
*Tell us about you and your experience as a VA
*Describe a challenging situation and how you solved it
*Why you're the best candidate for this position
2. Monthly Rate
3.
Your availability to work and start date
Categoría Soporte Administrativo
Subcategoría Asistente virtual
Tamaño del proyecto Grande
¿Es un proyecto o una posición? Posición de largo plazo
Disponibilidad requerida Tiempo completo
Plazo de Entrega: No definido
Habilidades necesarias