Evaluating bids

Customer Service needed for work from home company

Published on the February 03, 2023 in Admin Support

About this project

Open

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions.

Project overview

About us: at eusa we are committed to transforming the lives of people affected by cancer or rare disease, globally. We continuously strive to uncover opportunities which address gaps across adult and paediatric care - through development opportunities, acquiring, and in-licensing therapies. Helping the people with few or no options available is at the heart of everything we do at EUSA. Every day, we are proud to make a difference – building a company around our people, our values, and our mission. We see a need. We work together. We don’t give up.

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Skype Customer Service Internet Marketing Marketing Sales Admin Assistant Microsoft Excel Customer Support

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