Title:
Remote Virtual Assistant (Portuguese & English) – Airbnb + Admin Support
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Description:
We’re looking for a remote virtual assistant based in Brazil to support daily operations for our Airbnb properties in Portugal and assist with general personal admin tasks for the owner. This is a full-time position with long-term potential.
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Responsibilities include:
• Monitoring phone for guest message inbox and urgent issues (likely Portuguese time 10AM-10PM)
• Responding to guest messages via Airbnb/
Booking.com/email using templates and judgment
(80–90% of messages are handled by an automatic AI messaging tool; guidance provided)
• Monitoring AI guest communication tools and escalating when necessary
• Coordinating cleaning schedules via shared calendar and WhatsApp & also with local teams (handyman, repairperson)
• Overseeing check-in registrations in SIBA (Portugal’s SEF system) – via automated software
• Sending documents to our accountant and assisting with basic expense tracking
• Updating records in Google Sheets or Notion
• Supporting the owner with personal assistant tasks, such as:
o Scheduling
o Translation (Portuguese ↔ English)
o Light travel research
o General admin tasks via WhatsApp/email
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Requirements:
• Fluent Portuguese and strong written English
• Organized, detail-oriented, and responsive
• Comfortable using Google Drive, Notion, WhatsApp, and general computer software
• Proactive and good at following instructions
• The actual amount of work to be done is very light - likely less than an hour a day – I just need this person to be available and responsive in time of need with a willingness to learn and be helpful.
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Monthly full time pay will be between 2500 and 3000 Brazilian R based on experience
Project duration More than 6 months