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I need a customer service agent project

Published on the August 01, 2021 in Admin Support

About this project

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I need a customer service agent that must have the ability to multi-task when need be, able to answer a multi-line phone system, assist customers by phone and in emails, respond to emails fast, etc. Customer service agent brief job description includes billing, processing payments, addressing past due accounts through to a collection agency, maintaining customer files from beginning to end, verifying paperwork, filing, etc.  Proven experience as a virtual assistant or relevant role is very helpful.
Customer service agent must be familiar with current technologies, like desktop sharing, cloud services. Experience with word-processing software and spreadsheets (e.g. QuickBooks.
MS Office).

Project overview

Proven experience as a virtual assistant or relevant role is very helpful. Customer service agent must be familiar with current technologies, like desktop sharing, cloud services. Experience with word-processing software and spreadsheets (e.g. QuickBooks. MS Office).

Category Admin Support
Subcategory Customer Support
Time required Up to 10 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Customer Service Marketing Admin Assistant Customer Support

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