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Virtual Assistant (Bilingual: English-Spanish)

Published on the December 20, 2024 in Admin Support

About this project

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Solstice Solar is a leading solar energy company based in Houston, Texas, committed to empowering homeowners with sustainable energy solutions. We believe in innovation, exceptional customer service, and a greener future. Our team thrives on collaboration, positivity, and making a difference in our community. Join us in illuminating the path to clean energy!

Project overview

We’re looking for a detail-oriented, bilingual Virtual Assistant to support our homeowners and team. In this dynamic role, you’ll play a key part in ensuring our solar projects run smoothly. If you have a knack for organization, love working with people, and want to be part of a mission-driven company, we’d love to hear from you! Key Responsibilities • Data Entry: Accurately input and update project information in our systems. • Scheduling: Coordinate appointments and meetings with homeowners, HOA representatives, and internal teams. • Customer Support: Respond to homeowner inquiries, provide updates, answer questions, and ensure a smooth experience throughout the solar installation process. • HOA Application Management: Send updates, request updates, and follow up on HOA applications to ensure timely approvals. • Document Coordination: Send documents to homeowners for review, approval, and signatures, ensuring accuracy and timely return. • Communication: Maintain clear and professional communication with homeowners and team members in both English and Spanish. Requirements • Bilingual: Fluent in English and Spanish (written and spoken). • Schedule Flexibility: Ability to work Monday through Friday, 10:00 am to 7 pm central time. • Tech-savvy: Proficient in email platforms, scheduling tools, and basic data entry software. • Detail-oriented: Strong attention to detail and organizational skills. • Customer-focused: Excellent communication and interpersonal skills. • Problem-solving: Ability to think proactively and handle inquiries with professionalism and empathy. What We Offer • A supportive and collaborative team environment. • The chance to positively impact a fast-growing, eco-conscious industry. • Flexible remote work within the Central Time Zone. How to Apply • If this suits you, please send your resume and brief email explaining why you would be the perfect candidate for this position to my email: amunguia@solstice-solar.com. Be sure to include “Virtual Assistant Application” in the subject line. Join Solstice Solar and be a part of transforming how Houston and beyond harness the power of the sun! 🌞

Category Admin Support
Subcategory Virtual Assistant
Project size Large
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

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